Privacy policy
Last updated 2 November 2026
This policy explains how Assets Tracker (“we”, “us”) handles personal data when you use the website apnaassets.com, the Assets Tracker web app and the Android app. We follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules.
What we collect
- Your account: name, email address, optional mobile number, and your password stored only as a one-way hash.
- What your company enters: assets and their photos, invoices and serial numbers; people (employee names, email or phone, branch and department); handovers, acknowledgements and signatures; stock, repairs, licences and audits. When an audit uses location, the place of the scan is saved with that audit.
- Payments: plan, amount, date and the payment reference. Card, UPI and bank details are entered on Razorpay's page and never reach our servers.
- Technical data: IP address, browser and device type, and logs of sign-ins and actions, used to keep accounts safe.
- Messages you send us, such as support emails and demo requests.
Why we use it
- To run the service you signed up for: your company register, labels, handovers, reports and reminders.
- To keep accounts safe: email codes for new devices, locking after wrong passwords, and spotting misuse.
- To send service emails: sign-in codes, invitations, receipts, trial and renewal reminders, and the morning reminder email (each company owner can turn that off).
- To bill for plans and keep tax records.
- To improve the product using simple counts of page visits. We do not use advertising trackers and we do not sell personal data.
Your company's data about its people
When a company adds its employees and their assets, that company decides what to record and is responsible for having a lawful reason to do so. We process that data on the company's instructions only to provide the service. Employees can ask their company, or write to us, to see or correct their details.
Who we share it with
- Hostinger: our servers (in Mumbai, India) and the mailbox that sends our emails.
- Razorpay: to take payments, when you choose to pay online.
- Google Drive: an encrypted-at-rest backup copy kept in our own Google Drive account. Google may store it in data centres outside India.
- Authorities, only when Indian law requires it.
Where and how long we keep it
Live data is stored on servers in Mumbai, India. We keep your data while your account is active. After a trial or plan ends, the account becomes read-only and the data is kept for 90 days so nothing is lost by mistake; after that it may be deleted. Daily backups are kept for 30 days and monthly backups longer, only to recover from accidents. Payment records are kept as long as tax law requires. Security logs are kept for up to 180 days.
Cookies and storage on your device
We use only the cookies needed to keep you signed in and to protect your session, and your browser's storage for preferences such as language and theme. There are no advertising cookies.
Your rights
You can ask to see your data, correct it, delete it, or withdraw consent, and you can nominate someone to act for you. Most details can be changed in Settings → My profile. To delete your account, see Delete account. A company owner can download the whole company register as Excel at any time.
How we protect it
All traffic uses HTTPS. Passwords are hashed, sign-ins from new devices need an email code, wrong passwords lock the account, each company's data is kept apart, the server has a firewall and automatic security updates, and only the platform owner can open the admin console.
Children
Assets Tracker is a business tool for adults. It is not meant for anyone under 18.
Grievance officer
Questions or complaints about your data: write to our grievance officer at support@apnaassets.com. We reply within 48 hours and resolve complaints within 30 days. If you are not satisfied, you may approach the Data Protection Board of India.
Changes
We will post any change on this page and, for important changes, email account owners before they take effect.
Contact
- BusinessAssets Tracker
- Emailsupport@apnaassets.com